The Ombudsperson assists graduate students in the Dietrich School with resolving conflicts and issues that arise in the course of their graduate education that the students believe have not or cannot be addressed within their academic department. The Ombudsperson can help mediate conflicts and provides information about institutional policies related to the student’s issues, including the University’s grievance procedures. The Ombudsperson directs students to further resources on campus as appropriate. The Ombudsperson for graduate  students in the Dietrich School is Philippa Carter, who also serves as Director of Diversity Initiatives and Academic Affairs. Ms. Carter can be contacted at or 412-624-6096.